09Contact

One desk in Durham answers every admissions and visit question.

Phone, email, post or the form on this page all reach the same admissions and visitor desk at Duke University. Pick one route and use it once. A question sent three ways becomes three files, and the second and third answers arrive later than the first would have.

Post
BOX 90502 705 BROAD STREET, DURHAM, NC 27708
Payment
Never taken through this site
ARoutes

Four ways in, and which one to use

The phone is fastest for a yes-or-no question. Email is better for anything with a document attached. Post is for transcripts and paper records that a school or college sends on your behalf.

  • Phone
    (919) 684-5600

    Calls go to the admissions and visitor desk. If nobody picks up, send an email rather than calling back every ten minutes; the message is read either way.

  • Email
    [email protected]

    Put the program and your intended entry term in the subject line. "Fall transfer, engineering" is sorted in seconds. "Question" is not.

  • Post
    BOX 90502 705 BROAD STREET
    DURHAM, NC 27708
    United States

    The box number matters. A transcript without BOX 90502 on the envelope is the most common reason a paper record goes missing for a week.

  • Written inquiry
    The form on this page

    Goes to the same desk as email, already sorted by the kind of question you pick.

Address, written out
Duke University
BOX 90502 705 BROAD STREET
DURHAM, NC 27708
United States
Open this address in a map service
Desk hours

We do not print a fixed schedule on this page, because the desk changes its hours around the academic calendar and a printed time goes stale. Written messages sent outside office hours sit in the queue in the order they arrived and are answered from there. Nobody at the desk can tell you by phone whether an application will be admitted; that decision is made by readers, not by the person who answers.

Form 09 / Written inquiryPosts to the admissions and visitor desk

Send a written inquiry to the admissions desk

Name, email and the kind of question are enough to start. Add a phone number if a call back would help. We use what you write here to answer you, and nothing else.

Include the area code.
One question per message is answered fastest. If you already wrote to a department, say so here.

No fee, no payment, no account. Sending this does not start an application and does not reserve a tour place until the desk confirms it.

BWho reads what

Where your question actually goes

The desk handles first contact. Some questions it answers itself; others it passes on, and it is quicker if you know which before you write.

Routing sheet for incoming inquiries
QuestionWho answersWhat to includeRead first
First-year undergraduate admissionAdmissions and visitor deskEntry term, school name, countryUndergraduate
Transfer to Duke UniversityAdmissions and visitor deskCurrent college, credits completedRoute checker
Master's or PhD programThe department that runs the programProgram name, research interestGraduate
Law, medicine, nursing, business and other professional schoolsThe school's own admissions officeSchool, degree, entry yearProfessional schools
Campus tour or visitAdmissions and visitor deskTwo possible dates, group sizeAdmissions
Joining a lab as an undergraduateFaculty, after you enrollField, current year of studyResearch
Your personal data held by this siteAdmissions and visitor deskEmail used, what you want doneData request
CBefore you write

Questions the desk hears most

01Can you tell me the cost of attendance by email?

No. The university publishes the cost of attendance each academic year, and that published figure is the one to plan with. A number typed into an email goes out of date the day the new year's figures appear, so the desk points you to the published version and confirms which year it covers.

02Can someone look at my grades and tell me my chances?

The desk does not evaluate applications informally, by phone or in writing. An advising conversation explains the routes and what the office reads. It is not a prediction, and nobody on the desk will give one.

03How do I book a campus tour in Durham?

Use the form above with "Campus visit and tour" as the kind, and give two dates that work. Tours are student-led, on foot, and run about ninety minutes. Wear shoes you can stand in. The visit is free and booked by inquiry; details are on the admissions page.

04I emailed and also filled in the form. Is that a problem?

It creates two records for one question. The desk will merge them, but merging is slower than answering. Next time, one route is enough.

05Can I pay an application fee or deposit here?

No. This site takes no payment of any kind and never will. If a message claiming to come from this site asks for card details, do not reply to it; forward it to [email protected] and call (919) 684-5600.